What your customers see when they sign in. Branding, vehicles, invoices, reviews — the customer-side experience explained to workshop owners.
Your customers have their own portal at pitlanehq.com.au — branded with your logo and colour, separate from the workshop dashboard. This is what they get.
There are two ways a customer ends up connected to your workshop: they auto-link the moment you invoice them, or they self-claim older history with a 6-digit code you read out.
What your customer sees on the vehicle page, how to control which service events appear, and how the Vehicle Brief summarises the car at a glance.
What customers see on the My Invoices screen, why it shows paid invoices only, and how the review prompt sits alongside each one.
Customers can ask you for a booking, leave you a public review, and discover other workshops — all through the same portal. Here is what each of those looks like.