Browse articles and guides to help you get the most out of PitlaneHQ.
New to PitlaneHQ? Start here. A short tour of the workshop, your team, and your first day on the system.
6 articles
The heart of the system. How jobs are created, who works on them, how they move through the floor, and how they end.
11 articles
The people and the cars. How to add them, look up their details, keep them tidy, and stay on the right side of marketing law.
7 articles
The paper trail. How to write a quote, get it approved, raise the invoice, take the money, and chase what is owed.
8 articles
The diary, the bays, the service reminders that fill them — everything about getting cars into the right slot on the right day.
6 articles
Walk-in sales, the parts shelf, stocktakes, suppliers, purchase orders, and the barcode workflows that hold the whole thing together.
6 articles
How the business is doing, who is working, and how to read it. Dashboard tiles, profitability, productivity, timesheets, payroll, and bay utilisation.
12 articles
Configure your workshop, brand, plan, integrations, and audit trail. The back-of-house controls every owner touches once a quarter.
12 articles
Connect your ad platforms and understand the conversions PitlaneHQ sends them.
2 articles
Reach your customers with bulk SMS and email, trigger-based automations, win-back campaigns, and source-level attribution — all from inside your workshop.
12 articles
Your private workshop assistant. How the AI features work, where they show up, and how to keep them inside your own four walls.
7 articles
Run a structured, photo-backed inspection against any job — from a quick multi-point check to a full roadworthy — and turn the failed items straight into a quote.
4 articles
How parent-company fleets and pay-on-behalf billers (insurance, head office, government) work in PitlaneHQ.
5 articles
What your customers see when they sign in. Branding, vehicles, invoices, reviews — the customer-side experience explained to workshop owners.
5 articles
Turn your stock list into a public storefront. Choose which parts list online, publish them on your own workshop website, and feed them to free Google Shopping listings — all from your existing stock.
5 articles
The day-to-day operational tools that sit alongside the core job workflow — the staff Tasks manager (including AI follow-ups) and the courtesy / loan-car pool, from reservation through return to the loaner reports.
5 articles