The heart of the system. How jobs are created, who works on them, how they move through the floor, and how they end.
Three ways to start a job — from a booking, from a customer, or from scratch — what auto-fills in each case, and the J000001 numbering.
The seven statuses a job can be in, what each one means, when they flip automatically, and how status drives invoicing and reports.
Single vs multiple technicians, the jobs.assign-technicians permission, what techs see, and how to reassign mid-job.
How job categories work, how to create custom ones, the jobs.change-category permission, and the relationship between categories and service reminders.
Per-job time entries, the global timesheet, how manual entries work, and how clocked time turns into billed labour hours.
Attaching photos from desktop or mobile, the three kinds of notes on a job, what gets shown to the customer, and using inspection checklists.
What pressing Complete actually triggers — invoice readiness, the time clock, service reminders — and how to reopen a job you completed by mistake.
How soft delete works, where the jobs trash lives, the jobs.trash permission, and what survives a delete (and what does not).
Pre-built line-item bundles for the work you do every week — logbook services, brake jobs, common diagnostics. How to build one, apply it, and edit from it.
Adding stock items to a job, ordering parts through a PO that links back to the job, the Parts Ordered card, and the "From PO-XXXXXX" badges on received line items.
For multi-site workshops — how to route a single job between locations, the working site vs the billing site, who can see what, and how technician visibility works.