One simple way to accept payments from your customers, built into PitlaneHQ. What it is, when it ships, and how it differs from your own subscription billing.
How to send money back to a customer’s card — full or partial refunds, who on your team can issue them, how card-reader payments refund, and how long the money takes to land.
Refunding an invoice payment raises a bookkeeping question: credit the invoice, write it off as a loss, or leave the balance owing? What each choice does — in PitlaneHQ and in Xero, QuickBooks or MYOB.
A one-time setting that unlocks “Write off as loss” when refunding — where to find it, what to enter for Xero, QuickBooks or MYOB, and what happens if it isn’t set.